Privacy Policy - Toro Firenze

Last updated: March 2025

At Toro Firenze, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services and visit our website.

1. Information We Collect

We collect information when you interact with our website or services, such as when you make a purchase, register for our newsletter, or contact us. The information we may collect includes:

• Personal Information: Name, address, email, phone number, delivery address, etc.
• Payment Information: Payment details such as credit card information or bank details, collected only to process your transaction.
• Technical Information: Data about how you use the website, including browser, device, and IP address information.
• Browsing Information: Cookies and similar technologies to enhance your browsing experience and understand how you interact with our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Processing Orders: To deliver purchased products, process payments, and provide customer support.
• Improving Our Store: We use your information to personalize and enhance your shopping experience and the services we offer on our website.
• Communication: To send order confirmations, status updates, news, and promotional offers that may be of interest to you.
• Security and Fraud Prevention: To protect our website and customer data from fraud and unauthorized access.

3. How We Store Your Data

Toro Firenze stores your personal data securely and in accordance with applicable privacy regulations. Your data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

We use secure servers and take measures to protect your personal data from unauthorized access, misuse, or alteration.

4. Sharing Your Data

Toro Firenze does not share your personal data with third parties except when necessary to:

• Process Payments: Your data may be shared with payment partners to complete your purchase.
• Product Delivery: We may share your delivery details with shipping carriers or logistics partners to ensure correct delivery.
• Comply with the Law: We may disclose your personal information if required by law or to protect our rights, security, or property.

5. Cookies and Similar Technologies

Our website uses cookies to improve your browsing experience, personalize content and ads, and analyze our traffic. You can adjust cookie settings in your browser if you wish.

What are cookies? Cookies are small files stored on your device that allow us to recognize your browser and provide a personalized experience.

6. Your Privacy Rights

According to data protection laws (including the GDPR in the European Union), you have the following rights:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can correct inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal data, subject to legal conditions.
• Objection and Portability: You can object to the processing of your data or request your data to be transferred to another controller.

To exercise your rights or if you have any questions about how we process your data, please contact us at: support@torofirenze.com

7. Data Security

Toro Firenze implements technical and organizational measures to protect your personal data. However, no data transmission over the internet can be guaranteed to be 100% secure. While we take measures to protect your information, you acknowledge that there are always risks associated with transmitting data over the internet.

8. Changes to This Privacy Policy

Toro Firenze may update this Privacy Policy from time to time. Whenever we make changes, we will update the "Last Updated" date at the top of this document. We recommend that you periodically review this policy to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal data, please contact us via the following channels:

• Physical Address: Piazza di San Lorenzo, 14/15R, 50123 Firenze FI, Italy
• Email: support@torofirenze.com
• Phone/WhatsApp: +39 389 312 7747